FAQ: Venture Society Roleplaying Game
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

What Pledge Mgr are you using? How will shipping be charged?

We are using BACKERKIT as our pledge manager.

Once the Kickstarter campaign is over and we are ready to send out surveys you will have the option of adding on additional items and imputing your address. Based on shipping address the associating shipping rate will be added to your balance to check out in BACKERKIT.

Last updated: September 13, 2022 08:40

How & when will shipping be charged?

Shipping will be collected via Backerkit.

The cost for shipping will be calculated closer to the actual ship date (Spring 2023) and you will be charged on the credit card on file in Backerkit at that time.

Last updated: October 17, 2022 13:02

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

Current Estimated Lock Order Date: July 2023

Current Estimated Shipping Date: September 2023

Last Updated At: 10/06/22
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

Terms and Conditions

If backers do not fill out their survey within ONE YEAR of the BackerKit survey lock date we will consider your pledge dollars a donation to this project.

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